Last updated: 2026-06-19
1. Who we are
These Terms govern your use of the https://royaljunkpros.com website and your engagement of Royal Junk Pros LLC (“Royal Junk Pros,” “we,” “us”) for junk removal and hauling services in the Kansas City metropolitan area.
2. Quotes
Any quote we provide by phone, text, or email before we see the items is a good-faith estimate. The binding price is the written on-site quote we give you in person before any work begins. If you decline that on-site quote, we will leave without charge (except in cases of extended travel coordination).
3. Pricing
We charge by volume (the amount of truck space your items fill) plus any required disposal fees for specific items (mattresses, appliances, electronics, etc.). Volume pricing means that if your items take less truck space than estimated on-site, you pay less. If they take more, we will pause and re-quote you in writing before continuing.
We have a $69 trip minimum for residential pickups within our standard service area. Larger or out-of-area jobs are quoted individually.
4. Payment
Payment is due at completion of the job unless we have a written agreement otherwise (e.g., net-15 terms for commercial accounts). We accept cash, major credit/debit cards, and Zelle. We do not require deposits for standard residential jobs.
5. What we will haul
Furniture, appliances, electronics, mattresses, general household and yard junk, construction and remodeling debris from completed projects, and most commercial waste. See our Services page for details.
6. What we won't haul
We do not transport hazardous or restricted materials, including but not limited to: paint (oil or latex), motor oil, gasoline, propane tanks, car batteries, tires, asbestos, lead-based materials, medical waste, biohazards, or live animals. We will point you to the appropriate Kansas City disposal facility for these items at no charge. See our disposal guide.
7. Property damage
We are fully licensed and insured. We carry floor protection, booties, and moving blankets on every job. If we damage your property in the course of a job, we will repair or fairly compensate for the damage. Please report any damage to the crew before we leave the site so we can document it together.
8. Valuables
We assume any items in the area to be removed are to be removed. If items of personal or financial value are mixed in with the junk (jewelry, cash, important documents, family heirlooms, etc.), it is your responsibility to remove them before we arrive. We are not liable for items unintentionally disposed of after a job is completed.
9. Donations and recycling
We donate or recycle items where practical, at our discretion, through local Kansas City partners. You waive any claim to items once we have hauled them off-site. Where items are donated, we will provide a donation receipt within 14 days listing the receiving charity for tax purposes.
10. Cancellations
You may cancel a scheduled job at any time before our arrival without charge. If we have already arrived on-site and you choose not to proceed, the $69 trip minimum may apply for residential jobs.
11. Service-area limits
We serve the Kansas City metropolitan area and surrounding suburbs (see the service area page). Jobs outside that area may carry a travel fee, quoted in advance.
12. Limitation of liability
Our maximum liability for any claim arising from a job is limited to the amount you paid for that job. We are not liable for indirect, incidental, or consequential damages.
13. Governing law
These Terms are governed by the laws of the State of Missouri. Disputes shall be resolved in the courts of Jackson County, Missouri.
14. Contact
Questions? Email info@royaljunkpros.com or call (816) 965-7925.